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... and moreStreamline Your Store—For One Fixed Price
One-Time Investment
Pay once, own forever. No more monthly fees eating into your retail margins.
Smart Retail Flow
Automatically manage multiple queues for fitting rooms, returns, and checkouts efficiently.
Quick Store Setup
Deploy across your store in minutes—simple enough for all staff to use immediately.
Transform your retail waiting experience
WaitZen doesn't just manage your queue; it revolutionizes how you handle customer wait times. From reducing perceived delays to gathering valuable insights, our platform turns waiting into an opportunity for engagement and efficiency.
Effortless retail queue management at your fingertips
Say goodbye to chaotic lines and frustrated customers. With WaitZen, you can manage your entire store queue from a single, intuitive dashboard. Add walk-ins, update wait times, and communicate with customers - all in real-time.
See how it works→
Queue management features designed for retail
Multi-Channel Queue Entry
Allow customers to join queues via kiosk, or SMS, providing flexibility and reducing congestion.
See how it works→Priority Customer Handling
Easily prioritize VIP customers or those with special needs, ensuring a personalized experience for all.
Learn about priority queuing→Real-Time Queue Monitoring
Get a bird's-eye view of all your queues, allowing managers to allocate staff where they're needed most.
Explore the dashboard→Service Time Forecasting
Use historical data to predict busy periods and optimize staff scheduling for efficient queue management.
View forecasting demo→Easy for Your Clients
A seamless waiting experience from your client's perspective
Scan & Join
Shoppers can scan a QR code or use our modern kiosk to join any queue—fitting rooms, returns, or checkouts.
Shop Freely
Real-time updates let customers browse your store while they wait for their turn.
Get Notified
Instant notifications ensure customers return promptly when it's their turn.
Manage Your Spot
Customers can view and manage their position in any queue from their phone.
Best Client Experience
Your clients can manage their spot in line from anywhere
See WaitZen in action at your store
Experience how easy it is to transform your retail queue management
Queue Management Solutions for Every Retail Scenario
Fitting Room Management
Streamline fitting room queues, reducing wait times and improving the try-on experience.
Checkout Line Optimization
Manage checkout queues efficiently, reducing abandonment and improving customer satisfaction.
Customer Service Queues
Organize customer service requests, ensuring fair and efficient handling of inquiries and issues.
Click & Collect Coordination
Streamline in-store pickup processes, reducing wait times for online order collections.
Simple, transparent pricing
One plan, one price, all features included for your retail store.
Lifetime Access
Get full access to WaitZen for your retail store with a one-time payment. No recurring fees, no hidden costs.
What's not included:
Loved by retail professionals
See how WaitZen is revolutionizing operations and delighting customers in retail stores across the country.
"WaitZen has transformed our fitting room experience. We've reduced wait times by 50% and seen a 30% increase in items tried on, directly impacting our sales."
"The multi-channel queue entry feature has been a game-changer. Our customers love the flexibility, and we've seen a significant reduction in queue abandonment rates."